Bytes AI takes Thai food orders with full spice customization, protein swaps, and dietary accommodations -- in English and Thai -- so your kitchen gets perfect tickets every time.
Why Thai Restaurants NeedAI Phone Ordering
Spice Level Misunderstandings
One customer's 'medium' is another's 'extra hot.' Spice level miscommunication over the phone leads to dishes that are either too bland or inedible, resulting in remakes.
Protein & Allergy Confusion
Thai dishes use peanuts, shellfish, fish sauce, and soy extensively. With multiple protein options per dish, phone orders easily get the wrong protein or miss a critical allergy.
Dinner Rush Call Overload
Thai restaurants see massive phone order volume between 5-8pm. Your small team is plating food while the phone rings off the hook with takeout orders.
Built Specifically forThai Restaurants
Structured Spice Level System
Bytes AI uses your specific spice scale (1-5, mild to Thai hot, or custom labels) and confirms the spice level for every dish to eliminate guesswork.
Per-Dish Protein Selection
Handles protein choices (chicken, shrimp, tofu, beef, pork, or combo) for each individual dish, priced correctly based on your protein pricing tiers.
Peanut & Shellfish Allergy Alerts
Proactively checks for peanut and shellfish allergies, identifies dishes containing these allergens, and flags allergies prominently on kitchen tickets.
Thai & English Bilingual
Speaks Thai and English fluently, correctly pronouncing dish names and understanding them regardless of how the caller says them.
Clear Kitchen Ticket Formatting
Each ticket shows the dish, protein, spice level, and modifications in a clean format your kitchen team can read at full speed.
98%Spice level accuracy
+34%Peak-hour orders captured
0Peanut allergy tickets missed
Frequently AskedQuestions
You configure your exact spice scale -- whether it is 1-5, mild/medium/hot/Thai hot, or your own custom labels. Bytes AI uses your scale consistently and confirms the spice level for every single dish ordered.
Yes. Bytes AI knows your full menu and which dishes contain common allergens like peanuts, shellfish, fish sauce, and soy. It proactively warns callers with allergies and suggests safe alternatives.
Bytes AI handles per-dish protein selection naturally. A caller can order Pad Thai with shrimp, Green Curry with tofu, and Basil Fried Rice with chicken, each priced correctly.
Yes. Bytes AI pronounces Thai dish names authentically and also recognizes common English approximations. Whether a caller says 'Pad See Ew' or tries a phonetic version, Bytes AI understands them.
