Bytes AI handles your phone orders in English, Mandarin, Cantonese, and more -- managing large family dinners, lunch specials, and complex modifications without tying up your staff.
Why Chinese Restaurants NeedAI Phone Ordering
Language Barriers with Customers
Your diverse customer base speaks different languages, but finding bilingual staff who can also handle a busy phone line is nearly impossible.
Large Orders Tie Up Phone Lines
A typical Chinese takeout order has 5-8 items with modifications. That is a 10-minute call, during which every other caller gets a busy signal.
Lunch Special Confusion
Numbered combo meals with protein and side choices create endless room for miscommunication. Wrong rice, wrong protein, wrong sauce -- each error costs you time and food.
Built Specifically forChinese Restaurants
Mandarin, Cantonese & English Fluency
Bytes AI converses naturally in Mandarin, Cantonese, and English, automatically detecting the caller's language and switching seamlessly.
Multi-Item Family Order Handling
Manages orders with 10+ items, including individual modifications for each dish, and reads back the complete order for confirmation.
Combo & Lunch Special Navigation
Walks callers through your numbered lunch specials and combo options, capturing protein choice, rice type, side selection, and soup/egg roll options accurately.
Direct POS Ticket Printing
Orders print directly to your kitchen in the format your cooks are used to, including any modifications noted clearly in your preferred language.
Appetizer & Add-On Suggestions
Suggests popular starters like egg rolls, soup, or dumplings based on the order size, helping increase your average ticket.
3+Languages supported natively
+38%Phone orders captured during peak
98%Multi-item order accuracy
Frequently AskedQuestions
Yes. Bytes AI speaks Mandarin, Cantonese, and English fluently with natural pronunciation. It detects the caller's language automatically and can switch between languages mid-call if needed.
Bytes AI knows your complete combo menu by number. When a caller says 'C12 with shrimp,' it captures the combo, the protein choice, the included sides, and any modifications, then confirms everything back.
Absolutely. Bytes AI patiently takes orders of any size, item by item, confirms modifications for each dish, reads back the full order, and calculates the total before sending to your POS.
Bytes AI takes the requested pickup time, checks it against your current order queue and prep estimates, and confirms a realistic ready time with the caller. The order appears on your POS with the pickup timestamp.
