Bytes AI takes call-ahead coffee orders, handles catering requests, and answers store questions so your baristas can keep the line moving.
Why Cafes & Coffee Shops NeedAI Phone Ordering
Morning Rush Call Overload
The 7-9am rush is when you make your money, but it is also when call-ahead orders pour in. Your baristas cannot pull shots and answer phones at the same time.
Complex Drink Customizations
Oat milk, half-sweet, extra shot, light ice, no whip. One wrong detail on a custom drink means remaking it and slowing down your entire bar.
Missed Catering Opportunities
Office coffee runs and meeting catering are high-ticket orders. When those calls go unanswered during the morning rush, you lose $100-$300 orders to the chain across the street.
Built Specifically forCafes & Coffee Shops
Custom Drink Builder
Bytes AI walks callers through size, milk choice, espresso shots, flavor additions, and temperature -- capturing every customization your bar needs to make it right.
Call-Ahead Order Timing
Customers place their order by phone and get a pickup time. Orders queue on your bar screen so drinks are ready when they walk in.
Bulk & Catering Orders
Handles office coffee runs, meeting catering, and large batch orders including box of coffee, pastry platters, and individual drink orders for groups.
Regular Order Memory
Your morning regulars say 'the usual' and Bytes AI knows exactly what they want. It even remembers seasonal drink preferences.
Store Information on Demand
Hours, Wi-Fi password, food menu, allergen info, event schedules -- Bytes AI answers it all so your team stays behind the counter.
95%Drink order accuracy
+25%Call-ahead orders captured
2hrs/dayStaff time freed from phones
Frequently AskedQuestions
Yes. Update your seasonal offerings in the dashboard and Bytes AI immediately starts suggesting them to callers. When a seasonal item ends, remove it and AI stops offering it.
Bytes AI understands all standard and custom modifications including milk alternatives, syrup pumps, shot counts, temperatures, and toppings. It confirms each modification and prices add-ons correctly.
Absolutely. Bytes AI handles your complete menu including pastries, sandwiches, salads, and other food items alongside drink orders in a single call.
Bytes AI can check reward balances, explain program details, and apply rewards to orders if your POS integration supports it. It can also enroll new callers in your loyalty program.
