Bytes AI manages phone orders for custom cakes, pastry pre-orders, catering trays, and daily availability questions while your bakers stay focused on production.
Why Bakeries NeedAI Phone Ordering
Bakers Cannot Answer Phones
Your bakers are elbow-deep in dough at 4am. They cannot answer phones, but customers calling to place advance orders or ask about availability need someone to pick up.
Custom Cake Order Complexity
Size, layers, flavor, filling, frosting, decorations, dietary restrictions, pickup date. Custom cake orders require a detailed conversation that is easy to get wrong over the phone.
Walk-In Disruptions for Phone Orders
Your counter staff pause serving in-store customers to answer phone calls about daily availability, pricing, and special orders, creating friction for both channels.
Built Specifically forBakeries
Custom Cake Order Builder
Walks callers through size, shape, layers, flavor, filling, frosting type, color, decorations, inscriptions, and pickup date for complete custom cake orders.
Advance Order Scheduling
Takes pastry, bread, and cake orders with specific pickup dates and times, ensuring your production schedule is organized days or weeks in advance.
Allergen & Dietary Management
Handles gluten-free, nut-free, dairy-free, and vegan requests. Identifies which items meet dietary needs and captures allergy info for custom orders.
Daily Availability Updates
Tells callers what is fresh and available today, what is already sold out, and what can be reserved for later pickup without pulling your team off the counter.
Production Queue Integration
Custom orders and advance orders appear on your production schedule with all specifications, due dates, and customer contact information.
100%Early morning call coverage
+35%Custom cake orders captured
3hrs/dayCounter staff time freed
Frequently AskedQuestions
Yes. Bytes AI walks through every detail: size, shape, layers, cake flavor, filling, frosting type and color, decorations, inscription text, dietary restrictions, and the pickup date. It sends the complete spec to your baker.
Bytes AI answers calls 24/7 including pre-dawn hours. Customers can place advance orders, ask about today's menu, or inquire about custom cakes at any time, even if no one is at the counter yet.
Yes. Update your daily availability from the dashboard as items sell out, and Bytes AI will share current availability with every caller. This prevents wasted trips and disappointed walk-ins.
Bytes AI captures initial wedding cake inquiry details like date, estimated guest count, style preferences, and budget range, then schedules a consultation with your cake decorator. It handles the lead capture so you can focus on the creative conversation.
