Bytes AI manages phone orders for all your virtual brands from a single kitchen -- each with its own menu, greeting, and customer experience -- while routing every order to the right prep station.
Why Ghost Kitchens NeedAI Phone Ordering
Multiple Brands, One Phone Line
You run 3-5 virtual brands from one kitchen but cannot afford a dedicated phone line and staff for each. Customers calling for 'Brand A' get confused when 'Brand B' answers.
Order Routing Errors Between Brands
When phone orders for different brands come into the same kitchen, tickets get mixed up, the wrong packaging is used, or items from one brand end up in another brand's bag.
Phone Channel Revenue Left on the Table
You focus on delivery apps because phone orders are too hard to manage across brands. But phone orders have zero commission fees and higher margins than third-party platforms.
Built Specifically forGhost Kitchens
Multi-Brand Phone Lines
Each virtual brand gets its own phone number and greeting. Bytes AI answers as that brand with the right menu, tone, and customer experience.
Smart Kitchen Routing
Orders are tagged with the brand name and routed to the correct prep station or section of your KDS, eliminating cross-brand confusion.
Brand-Specific POS Integration
Each brand's orders flow into your POS under the correct revenue center with brand-specific pricing, packaging notes, and prep instructions.
Per-Brand Analytics
Track phone order volume, revenue, average ticket, and peak times for each virtual brand independently so you can optimize menu and marketing.
Zero Commission Direct Orders
Every phone order avoids the 15-30% commission from delivery platforms. Bytes AI helps you build a direct order channel with significantly higher margins.
0%Commission on phone orders
5+Virtual brands on one system
+$3,200/moAverage commission savings
Frequently AskedQuestions
Yes. Each brand gets a unique phone number with its own greeting, menu, and brand voice. Customers calling your burger brand get a completely different experience than customers calling your wing brand.
Orders are tagged with the brand name and can be routed to specific prep stations on your KDS. Your team sees clearly which brand each order belongs to, which packaging to use, and which menu standards apply.
Yes. Adding a new brand is straightforward: upload the menu, set the brand greeting and voice, assign a phone number, and configure the POS routing. You can launch a new brand's phone line in under an hour.
Delivery apps charge 15-30% commission per order. Bytes AI enables direct phone orders at zero commission. Most ghost kitchens save $2,000-$5,000 per month by shifting even a portion of their volume to direct phone orders.
