Bytes AI manages reservations, takeout orders, event inquiries, and general questions so your front-of-house staff can focus on delivering exceptional dine-in experiences.
Every minute your host spends on the phone is a minute they are not greeting guests, managing waitlists, or turning tables. Phone duties pull your best people away from the floor.
Lost Takeout & Delivery Revenue
Full-service restaurants increasingly rely on off-premise revenue, but missed calls during the dinner rush mean those orders go to competitors with better phone pickup rates.
Reservation Mix-Ups
Handwritten notes, miscommunicated party sizes, and forgotten special requests lead to double-bookings and unhappy guests on your busiest nights.
Built Specifically forFull-Service Restaurants
Seamless Reservation Booking
Bytes AI checks live availability, books tables for the right party size, captures special requests, and sends confirmation texts -- all without staff involvement.
Takeout Order Management
Takes complete takeout orders including modifications, quotes accurate prep times, and sends orders directly to your kitchen so they are ready when guests arrive.
General Inquiry Handling
Answers questions about hours, location, parking, dress code, menu options, and allergen information so your staff never has to pause service for a basic question.
Regular Guest Recognition
Identifies returning callers, recalls their favorite dishes and seating preferences, and provides the personal touch that keeps regulars coming back.
Large Party & Event Coordination
Captures details for large party reservations and private events including headcount, menu preferences, budget, and AV needs, then routes the lead to your events team.
85%Reduction in host phone time
+22%Increase in takeout orders
0Missed calls during dinner service
Frequently AskedQuestions
Yes. Bytes AI intelligently determines the caller's intent and routes them through the appropriate flow -- reservation booking, takeout ordering, or general inquiry -- all on a single phone number.
Bytes AI can add callers to your waitlist, provide estimated wait times, and send text notifications when their table is ready. It reduces no-shows by confirming with guests before seating.
Yes. You can update specials, 86'd items, and menu changes through a simple dashboard. Bytes AI immediately reflects those changes in every subsequent call.
Absolutely. Bytes AI recognizes when a caller needs human assistance -- complaints, complex catering requests, or specific manager requests -- and transfers the call to the right person.
